Reset
Things tend to go wrong at home exactly when I am away. Murphy's Law, of course. So last week I was on the other side of the Globe, when the IPSEC VPN connection we run from our house to my Mom's apartment went down. We run this VPN link to have a seamless LAN covering both locations, with shared resources like printers and NAS boxes. I logged on to my router remotely and it was fine. But I could not log on to my Mom's router. The DSL link must have been down then, I thought. So I instructed her to call the service provider asking for help. They reset the DSL modem remotely, "because it has not been reset for a long time". Unfortunately this did not help. But I was really alarmed with the "because it has not been reset for a long time" statement! 99,9% of us would not even blink at this procedure. But this is not the way things should be. We consider all software buggy. 30 years of personal computing have taught us to do exactly this. Something w...