Power Cycle Kills
Last week I had an overnight layover at the San Francisco airport. Landed in the afternoon and then took the hotel shuttle bus to the nearby hotel. It turned out the bus could not enter the hotel parking area: the automatic barriers were lowered and a number of cars before us was already lined up. We ended up disembarking the bus on the street and walking up to the hotel. The front door did not open. "We have a power outage" - a staff member explained - please use the side door. I did. Then the check-in was by means of writing my name and CC number on a piece of paper and walking up the stairs to the 3rd floor. I still could open my room with the keycard (battery-operated?) but inside it was dead silent - no usual ventilation hum. There was no WiFi either. They fixed the power in the evening, but many systems still did not work. Elevators required a service company next day to get started. WiFi was on but the captive portal did not work until next morning. This whole situati...